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Business Systems Analyst

Benefits Offered
Work/life balance
100% health vision and dental coverage
Life insurance
401(k) with matching
Paternity/maternity leave
Continuous education
Casual dress code
Snacks/beverages
Company outings
Unlimited PTO
Flexible hours
PAC-MAN arcade game
Pet friendly
Green office

Business Systems Analyst

Zennify is looking for a qualified candidate to join their team as a Business Systems Analyst! Our Business Systems Analyst supports designing and delivering scalable solutions using Salesforce and other cloud-based technologies. The Business Systems Analyst provides technical and business analyst support to project teams through project and solution documentation and development of project deliverables. This individual will contribute to teams implementing mid and large-scale customer projects encompassing process analysis and design, system requirements and configuration, change management, training and deployment.

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Primary Responsibilities

  • Participate in project teams to support the execution of all project implementation phases including project planning, requirements gathering, solution design, development, system and user testing, deployment, training and post go live support
  • Effectively translate customer needs into functional and/or technical, well-organized, documented project requirements and/or user stories
  • Effectively translate and communicate customer requirements and/or user stories to other project team participants in order to participate in the creation of solutions that enable the customer to achieve its goals
  • Participate in project responsibilities across all project implementation phases including project planning, requirements gathering, solution design, development/configuration, system and user testing, deployment, training and post go live support
  • Work with a team to solve highly complex system and business process problems
  • Assist in project tracking and other project documentation
  • Produce on-time, quality project deliverables
  • Contribute to a collaborative team environment through internal knowledge sharing and skill development


Preferred Qualifications

  • Understanding of Agile application development
  • Practical and applied knowledge of software development best practices such as requirement tracking/documentation and code reviews
  • Work experience with a professional consulting organization a plus
  • Familiarity with cloud based, enterprise level packaged applications


Required Skills and Experience

  • 1+ years’ experience in a relationship-based, customer-facing role
  • Proven success in contributing to a team-oriented environment
  • Good communication skills, both verbal and written
  • Aptitude for prioritization and multitasking in a deadline-driven environment
  • Salesforce Administrative Experience / Certifications OR the Salesforce Admin Cert will be required within 90 days of the start date


Qualities of the Ideal Candidate

  • Thrives in a team-based, high energy and fast-paced environment.
  • Service-oriented and innately driven to produce outstanding customer satisfaction and results.
  • Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
  • Enjoys discovering, learning about and implementing new technologies
  • Analytical and prone to logically and methodically work through problems
  • Possess a sense of urgency with strong organizational and follow-up skills.
  • Ability to develop relationships with new people in a professional environment
  • A team player with a positive demeanor with good interpersonal skills with respect to internal and external interactions and relationships.
  • Ability to meet travel requirements, when applicable (up to 20% travel projected)
  • A desire to proactively contribute to, and enhance, team outputs


Equal Opportunity Statement

At Zennify we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Zennify is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.