Corporate Salesforce Administrator

Boise, ID

Benefits Offered
Work/life balance
100% health vision and dental coverage
Life insurance
401(k) with matching
Paternity/maternity leave
Continuous education
Casual dress code
Company outings
Unlimited PTO
Flexible hours
PAC-MAN arcade game
Pet friendly
Green office

Employment Type

Full Time

Corporate Salesforce Administrator

Zennify is looking for an experienced Sr. Salesforce Administrator to join our team! Reporting to the IT Director, the Sr. Salesforce Administrator will lead the ongoing development of our internal environment. The successful candidate will have a record of success in improving processes and adoption using the platform and work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes. This role is part technical project manager, part administrator and part Salesforce analyst. The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance and improvement of our internal CRM platforms.

Primary Responsibilities

Primary Responsibilities

  • Serve as primary system administrator for the environment with 95+ users
  • Handle all basic administrative functions including declarative development, user account maintenance, reports and dashboards, workflows and other routine tasks
  • Develop Salesforce maintenance request and support processes
  • Complete regular internal system audits and prepare for upgrades
  • Manage data feeds and other integrations
  • Coordinate the evaluation, scope and completion of new development requests
  • Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
  • Assist in training of new users, and grow the skill set across the organization
  • Effectively act as the liaison between our users, vendors and the application development teams
  • Work independently with members of the user community to define and document development requirements
  • Oversee the administration of all Zennify Salesforce products
  • Manage the implementation of all Salesforce projects
  • As needed, administer and support all applications connected in the Zennify Salesforce and IT ecosystem

Required Skills

  • Salesforce Administrator Certification (201)
  • Extensive familiarity and experience administering all Salesforce system admin level configurations such as permissions and security model, workflow automation, object structure and analytics, etc.
  • Experience using Salesforce Data Loader to import/export data in Salesforce
  • Experience working with Agile/Scrum

Qualities of the Ideal Candidate

  • Autonomous, is able to understand what needs to be completed to achieve business results and is willing to make decisions with the business and determine how to achieve goals
  • Thrives in a team-based, high energy and fast-paced environment
  • Service-oriented and innately driven to produce outstanding customer satisfaction and results
  • Enjoys discovering, learning about and implementing new technologies
  • Analytical and prone to logically and methodically work through problems
  • Strong aptitude for prioritization and multitasking in a deadline-driven environment
  • Possess a sense of urgency with strong organizational and follow-up skills
  • Ability to meet travel requirements, when applicable (up to 15% travel projected)
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