As a Salesforce Solution Architect, you will play an integral role in the high satisfaction of Zennify’s clients through the design and development of scalable, high-quality Salesforce services and solutions. The Solution Architect is responsible for owning the overall design of the technical application as well as recommending best practice solutions based on client business needs.
This position can be remote for the right candidate. This is a permanent position and we are not accepting contractors, third party candidates or providing sponsorship at this time.
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Primary Responsibilities
Primary Responsibilities
Participates and facilitates in customer requirements and solution design workshops
Captures and maps business requirements to system/technical requirements and identifies gaps and risks
Assess and make recommendations on processes, designs, operations, and testing
Understands the technical depth of the project and validates the correct resources for the project
Manages and participates in the entire software development lifecycle
Recommends alternative approaches, analyze impacts, and provide sizing estimates
Leads design and code reviews
Analyzes and mitigates bugs and issues
Leads release planning and deployment
Designs, develops, tests and documents scalable, high-quality business solutions to be built on the Salesforce platform
Conducts unit, integration, and performance testing and work closely with users for user acceptance testing
Supports pre-sales engagements, estimates, solution design and can articulate what requirements have changed
Writes technical specifications (for custom development, system integration, etc.) jointly with the developer team
Documents build plans and delegates work to developers and system administrators
Works closely with our clients to assess their current architecture and architect solutions that meet their current needs
Articulates the value of recommended solutions and approach to customer
Required Qualifications
4+ years consultant experience in a client facing role
3+ years of Salesforce implementation experience
Strong experience leading technical requirements gathering and solution design sessions with clients
Superior experience identifying and documenting business process and technical requirements, developing process flow analysis, data modeling and functional design experience
Experience writing user stories to capture business requirements
Experience managing project team relevant to the delivery of the technical solution
Strong experience in enterprise-level projects using Agile software development methodologies throughout the whole development lifecycle
Strong experience designing or building Salesforce integrations with third party systems
Experience with data migrations from third party systems to Salesforce
Has familiarity and first-hand experience with third party solutions that support vertical objectives
Strong Salesforce development and design skills including: Apex, Lightning, SOQL, Process Builder, Flow and other standard and advanced Salesforce automation tools
Understands all aspects of Salesforce current and future release functionality including Sales Cloud, Service Cloud, Marketing Cloud and Communities
Understands the importance of scalability and maintainability
Understands when to use a declarative solution versus a code solution
Strong experience leading release planning and deployment
Superior experience recommending alternative approaches, analyzing impacts and facilitating sizing estimates
Superior experience conducting unit, integration, and performance testing and participating with users for user acceptance testing to support a successful project outcome
Superior experience analyzing and mitigating bugs and issues as needed to support a successful project outcome
Strong experience leading design and code reviews
Superior experience leading release planning and deployment
Strong experience leading client training
Superior experience demoing a solution to the client
Salesforce Administrator Certification
Preferred Qualifications
Salesforce Application Architect and System Architect Certifications
Experience with Salesforce Financial Services Cloud
Experience with integration platforms such as Mulesoft, Boomi or Informatica
Qualities of the Ideal Candidate
Thrives in a team-based, high energy and fast-paced environment
Service-oriented and innately driven to produce outstanding customer satisfaction and results
Enjoys discovering, learning about and implementing new technologies
Analytical and able to logically and methodically work through problems
Strong aptitude for prioritization and multitasking in a deadline-driven environment
Possess a sense of urgency with strong organizational and follow-up skills
Demonstrates the following leadership skills:
Sets deadlines for project team members
Assigns responsibilities and directs the work of project team members
Mentor, train and guide team members
Monitors progress
Coaches and mentors
Escalates when necessary
Analyzes/Identifies areas of risk and develops plans to minimize risk
Ability to meet travel requirements, when applicable (up to 25% travel projected)