Senior Salesforce Consultant

Dallas, TX

Benefits Offered
Work/life balance
100% health vision and dental coverage
Life insurance
401(k) with matching
Paternity/maternity leave
Continuous education
Casual dress code
Company outings
Unlimited PTO
Flexible hours
PAC-MAN arcade game
Pet friendly
Green office

Full Time

Senior Salesforce Consultant

Zennify is looking for a qualified candidate to join their team as a Senior Salesforce Consultant. This candidate will be responsible for managing strategic engagements with clients, including designing and delivering scalable solutions using and other cloud-based technologies. The candidate will work with a team to implement mid and large-scale customer projects encompassing process analysis & design, system requirements & configuration, change management, training and deployment.

Clients range from local, small and mid-sized companies to multi-national enterprise corporations and state and federal agencies.

This can be a remote position for the right candidate. Up to 30% travel required.

Primary Responsibilities

Primary Responsibilities

  • Lead delivery teams to execute all project implementation phases including project planning, requirements gathering, solution design, development, system and user testing, deployment, training and post go live support
  • Manage customer relationships and day-to-day interactions & escalations
  • Oversee process driven customer conversations and workshops related to sales processes, customer service, marketing automation and operational processes
  • Define project short and long-term goals, identify success criteria, and coordinate client and delivery resource roles and responsibilities
  • Drive delivery teams to produce on-time, high quality, scalable and suitable services and deliverables
  • Contribute to pre-sales customer scoping sessions with the Business Development Team & assist with project proposal development
  • Contribute to a collaborative team environment by encouraging and leading solution brainstorming, internal knowledge sharing and skill development

Preferred Qualifications

  • 5+ years working within a Consultant Role
  • One or more of the following Salesforce Certifications: Sales Cloud Consultant, Service Cloud Consultant, Community Cloud Consultant, Financial Services Cloud Accreditation
  • Strong Financial Services background

Qualities of the Ideal Candidate

  • Thrives in a team-based, high energy and fast-paced environment
  • Service-oriented and innately driven to produce outstanding customer satisfaction and results
  • Enjoys discovering, learning about and implementing new technologies
  • Analytical and prone to logically and methodically work through problems
  • Strong aptitude for prioritization and multi-tasking in a deadline-driven environment
  • Possess a sense of urgency with strong organizational and follow-up skills
  • Ability to develop relationships with new people in a professional environment and represent Zennify at industry events
  • A positive demeanor with exceptional interpersonal skills with respect to internal and external interactions and relationships
  • Ability to meet travel requirements, when applicable (up to 15% travel projected)
  • Can exercise independent judgement and can take the lead role on enterprise-level client projects, with minimal direction.
  • A desire to proactively contribute to, and enhance, team outputs
  • Experience working in Financial Services or Banking
  • Working knowledge of integration software such as Mulesoft, Jitterbit, Informatica
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