Chief Operations Officer
Tami is a certified Salesforce consultant and Six Sigma Blackbelt/Lean Specialist with over 20 years of leadership experience.
Tami holds 14 years of Salesforce Administration and Implementation experience and 7 years as a Six Sigma Black Belt project leader combined with 14 years of network contact center operations management. Tami is experienced in the Financial Services, Contact Center, Automotive, Health Care, and Public Sector industry. Her Salesforce certifications include: Administrator, Developer, Sales Cloud Consultant, and Service Cloud Consultant.
Tami also has experience in the following:
- Large scale operations transformation and implementation
- Salesforce.com solution design and architecture
- Data Migration and Analytics specialist
- PMI trained project manager in Agile & SDLC
- Certified "Lean" Project Management
- Offshore outsourcing and project team management
- Contact Center Operations Management