It's no secret that banks and credit unions are always looking for ways to improve efficiency and customer satisfaction. However, there's one critical area that demands particular attention in 2024: the loan origination process, which, if not optimized, can become a bottleneck, affecting customer experience and the institution's bottom line.
In this guide, we’ll explore the common issues plaguing this process, highlight the underutilization of data, and propose a data-first transformation strategy using nCino, a leading solution in the market.