TWILIO
Engineered for trust at every touch point
Zennify delivers modern customer engagement solutions with Twilio—designed for regulated industries and backed by the team behind more Flex deployments than any partner in North America.
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reduction in operational costs
reduction in call center wait times
Twilio excellence, engineered by experts
No partner has more certified Twilio engineers or more Flex deployments. We bring the experience and delivery model to design engagement platforms that move fast, scale cleanly, and fit your business.
Twilio Flex contact centers
Modernize your contact center with a cloud platform that gives agents a single pane of glass across channels, data, and workflows.
Two-way messaging
Reach customers on their terms through real-time SMS, WhatsApp, and chat with full conversation history.
Salesforce integration
Unify engagement across platforms with direct integration between Twilio and your Salesforce instance.
Intelligent routing and IVR
Match each inquiry to the right resource with smart queue logic and guided self-service workflows.
Omnichannel conversation flow
Maintain continuity across channels so your customers never have to start over.
Personalization with first-party data
Leverage your existing data to deliver relevant, timely, and compliant experiences.
ACCELERATORS
Ready-made for rapid impact
