How Zennify’s AI assistant, Arti, unlocked productivity across the enterprise

A fast growing, technology consulting firm faced a common yet critical challenge: managing internal communications and retrieving information quickly.

As the team expanded, employees across sales, delivery, and other teams faced challenges in locating critical information, from project resources and sales data to policies and benefits, scattered across multiple platforms. This led to inefficiencies, delayed responses, and workflow interruptions.

“We were constantly juggling between platforms to find the information we needed. It was frustrating, time-consuming, and often led to delays in getting work done."

Zennify developed Arti as a custom-built AI assistant to streamline workflows, enhance efficiency, and make accessing internal knowledge as seamless as possible. Arti is accessible through a user-friendly web-based chat interface and integrates with commonly used tools like Slack, allowing employees to access key information with ease.

Initially, Arti was built to handle FAQs like HR policies and onboarding. But as Zennify dug deeper, they saw a bigger opportunity. Leveraging advanced AI features like “Chain of Thought” reasoning, Arti began delivering context-aware responses by connecting to live data from platforms like Salesforce, GitHub, and Jira.

This transformed Arti into an all-encompassing virtual assistant capable of supporting tasks across departments, from HR to technical development.