Authentic consulting from trusted advisors.
Zennify brings clarity, purpose and vision to business transformation. Our Salesforce-centric solutions will fuel productivity and innovation across your organization, empowering you to focus on what matters most: your customers.
We make your business our business. Zennify’s powerhouse consultants will study your organization from the inside out to understand its operations, processes, tools and systems. Then, we’ll combine our extensive industry expertise, knowledge of best practices and proven methodologies to deliver the straightforward, dependable advice you need to draw a blueprint for success.
Contact Center Solutions
Your customers demand support anytime, anywhere, across any channel. Zennify can unite siloed contact center systems—live chat, mobile support, self-service portals and more—to create a complete view of each customer and single, powerful engagement platform. Supercharge agent productivity and give them the tools to seamlessly interact with clients and boost satisfaction like never before.
Marketing Cloud & Pardot
Put your money where your market is. Whether you’re B2B or B2C, Zennify can build you a world-class digital marketing platform that fosters meaningful customer connections. Leverage powerful analytics to understand client wants and needs, and personalize solutions to meet them. Automate tasks to boost productivity. Focus on strategies with the most potential… and watch your business grow.
It takes a village. Connect employees, customers and partners through rich, CRM-powered portals, forums, sites and mobile apps. Communicate with employees. Invite customers to share their experiences. Unite partners to collaborate around best practices. Zennify can help you envision and build interactive spaces that foster frictionless, productive connections across your entire business community.
Support every customer, every time, everywhere. Let Zennify help you construct a complete customer relationship-building machine, giving your agents the tools, views and insights to deliver top-notch support on any channel—including mobile, web chat, social and more. Amplify productivity through automated tasks, AI-powered chatbots and customer self-service capabilities—and build loyalty with every interaction.
There’s lightning on the horizon. Salesforce Lightning presents a transformational UI overhaul, coupled with advanced new features that empower companies to move faster and be more productive than ever before. Zennify has a proven record in successfully converting organizations to Lightning, and helping them harness its power to spark productivity and innovation across their business.
Integration is our obsession. Using Mulesoft Anypoint Platform, Zennify can connect any system—in the cloud or on premises—to create an enterprise data ecosystem with unlimited potential. Deliver seamless digital experiences across all channels. Accelerate and future-proof innovation. Build connections faster. Let us unlock your back office and bring the power of integration to your enterprise.
Change Management & Training
You can teach an old dog new tricks. Successful change management depends on thoughtful planning, proactive communication and deployment of best practices. Zennify knows the challenges that come with business transformations and proven methodologies for addressing them. Our team will guide your business through each phase, help drive user adoption—and make the change one for the better.
ZennSight Managed Services
Change is a constant, and innovation and digital disruption guarantee it. Let our team manage the shifting requirements of today’s business climate—expertly monitoring, supporting and dynamically adapting your environment—so you can focus on what you do best. Our flexible managed services offerings maximize functionality and stability to help your business thrive, no matter what each day brings.
We’re not just Salesforce anymore. Our expert team of front- and back-end developers—plus detail-obsessed QA engineers—specializes in bespoke web development, including custom website rebuilds, mobile app creation and back-end services integration. Let our pros help you envision and create the targeted, high-performance functionality your business needs—and deliver rich, pixel-perfect experiences your employees, customers and partners will love.
Financial Services Cloud
Put your customers at the center of every interaction. Salesforce FSC creates a 360-degree view of each customer, paired with analytics and automation to supercharge client engagement and employee productivity. Zennify integrates FSC with best-in-class applications and backs it with years of industry experience to build intelligent engagement platforms that help businesses compete—and win—in today’s customer-centric climate.
Data & Org Migrations
Don’t let your migration go south. Successful data and org migrations rely on carefully planned, expertly executed methodologies. Our proven approach incorporates meticulous planning, testing, and execution to help you smoothly migrate key systems and assets while safeguarding critical business processes. And our experienced, expert consultants will be with you every step of the way.
Health Checks & Optimization
Everyone needs a checkup now and then. Zennify’s health checks and optimization methodology provides a detailed assessment of your Salesforce org. Through expert technical review, business-level consulting, clear recommendations and a detailed implementation plan, we’ll help you get the most out of your current investment, or plan for your next.