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January 26, 2022

Enabling greater shipping insights for a major logistics company

Terazo Team
By
Terazo Team

[vc_row type="in_container" full_screen_row_position="middle" equal_height="yes" scene_position="center" text_color="dark" text_align="left" overlay_strength="0.3" shape_divider_position="bottom" bg_image_animation="none" shape_type=""][vc_column column_padding="no-extra-padding" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_link_target="_self" column_shadow="none" column_border_radius="none" width="2/3" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_custom_heading text="The Background" use_theme_fonts="yes"][divider line_type="No Line" custom_height="25"][vc_column_text]Terazo partnered with a logistics company and its internal teams to conduct a strategic review of the business's needs and recommend an API management system. We then implemented a scalable, repeatable solution that allowed the client and their partners to modernize the shipping process that provided real-time insights on demand.[/vc_column_text][/vc_column][vc_column column_padding="no-extra-padding" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_link_target="_self" column_shadow="none" column_border_radius="none" width="1/3" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][image_with_animation image_url="6514" alignment="" animation="Fade In" border_radius="20px" box_shadow="none" max_width="100%"][/vc_column][/vc_row][vc_row type="in_container" full_screen_row_position="middle" equal_height="yes" scene_position="center" text_color="dark" text_align="left" overlay_strength="0.3" shape_divider_position="bottom" bg_image_animation="none" shape_type=""][vc_column column_padding="no-extra-padding" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_link_target="_self" column_shadow="none" column_border_radius="none" width="1/2" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_custom_heading text="The Challenge" use_theme_fonts="yes"][divider line_type="No Line" custom_height="25"][vc_column_text]A large, full-service freight transportation company enlisted the help of the Terazo team to help modernize and improve their shipping systems to provide real-time visibility and responsiveness for large-scale customers. The company had historically relied on EDI transactions to share data with their supply chain. However, many partners wanted the company to modernize interactions via REST APIs to support their need for real-time visibility and responsiveness.[/vc_column_text][image_with_animation image_url="15871" alignment="center" animation="None" border_radius="none" box_shadow="none" max_width="75%"][/vc_column][vc_column column_padding="no-extra-padding" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_link_target="_self" column_shadow="none" column_border_radius="none" width="1/2" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_custom_heading text="Our Approach" use_theme_fonts="yes"][divider line_type="No Line" custom_height="25"][vc_column_text]A thorough, technology-agnostic assessment was conducted, leading to the selection of RedHat's 3scale API management platform to realize a successful outcome. Terazo supported the implementation of 3Scale, then worked with the company to develop an "MVP" API experience for Shipment Tracking with one of the nation's largest retailers as the first "developer customer" partner.Before writing a single line of code, Terazo used the Open API Specification and Swagger tooling to create "design first" or "contract first" API specifications to validate that the same data, if not more, could be provided relative to the EDI integration pattern. The Open API Specification also served as developer documentation that could be shared with the company's partners to help them understand the APIs quickly and thoroughly.Once the API was developed, we onboarded the customer's client development team to the 3scale platform through which it was published. They were able to have a "self-service" experience -- logging into the developer portal, getting access to the API, and testing successfully in their own development environment -- within one business day.[/vc_column_text][/vc_column][/vc_row][vc_row type="full_width_background" full_screen_row_position="middle" bg_image="16161" bg_position="left top" bg_repeat="no-repeat" scene_position="center" text_color="light" text_align="left" overlay_strength="0.3" shape_divider_position="bottom" bg_image_animation="none" shape_type=""][vc_column column_padding="no-extra-padding" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_link_target="_self" column_shadow="none" column_border_radius="none" width="1/6" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][/vc_column][vc_column centered_text="true" column_padding="padding-2-percent" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_link_target="_self" column_shadow="none" column_border_radius="none" width="2/3" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_column_text]

Technologies & Services Utilized

[/vc_column_text][clients columns="3" hover_effect="opacity" additional_padding="none"][client image="6330" title="Client" id="1709272415307-10" tab_id="1709272415308-10"] Click the edit button to add your testimonial. [/client][client image="6551" title="Client" id="1709272415342-4" tab_id="1709272415343-9"] Click the edit button to add your testimonial. [/client][client image="6552" title="Client" id="1709272415360-7" tab_id="1709272415360-4"][/client][/clients][vc_column_text]

  • Strategic Consulting
  • API Development
  • Technical Writing

[/vc_column_text][/vc_column][vc_column column_padding="no-extra-padding" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_link_target="_self" column_shadow="none" column_border_radius="none" width="1/6" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][/vc_column][/vc_row][vc_row type="in_container" full_screen_row_position="middle" scene_position="center" text_color="dark" text_align="left" top_padding="2%" overlay_strength="0.3" shape_divider_position="bottom" bg_image_animation="none" shape_type=""][vc_column column_padding="no-extra-padding" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_link_target="_self" column_shadow="none" column_border_radius="none" width="1/1" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_custom_heading text="The Results" use_theme_fonts="yes"][divider line_type="No Line" custom_height="25"][vc_column_text]Establishing APIs allowed the company to enable real-time access to critical data that retailers and third-party logistics partners needed to quickly respond to issues, make accurate projections about shipment quantities, statuses and locations, and improved efficiency by removing the time it took to manually request orders and updates. Publishing the REST APIs also decreased internal development time for partner integration, allowing key retailers to engage the company's IT team in higher value conversations about overall system and data quality improvements.Confident that the solution could serve the needs of their large retail partners, the client worked with Terazo to develop additional API capabilities for deeper integration between their systems and those of their partners.[/vc_column_text][/vc_column][/vc_row]

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