Flexible, cost effective, and AI-enabled managed services that reduce total cost of ownership and drive real outcomes
“We used to be held accountable just for delivering projects, but not for the success of them. Now, we’re (rightly) responsible for ensuring business value is realized from our technology investments.”
This is from a recent conversation with a regional banking customer. While it may seem obvious, for many years this was the norm for technology consulting and especially managed service engagements. Deliver what your client asks for and don’t ask too many questions.
While this may have been the expected experience during the years of massive SaaS adoption and cheap investment dollars, it doesn’t hold up today. Tighter budgets, greater scrutiny on spend, and the need to tie those dollars to business outcomes has driven a shift in technology consulting— particularly in managed services.
Pair this shift with the AI revolution and traditional managed services should be flipped on it’s head. So that’s what we’ve done.