All Accelerators
Reduce call handling time by 10%

Call Center Assistant - Einstein + QA

Optimize every interaction with AI-driven support and automated quality assurance
  • Call Center Automation
  • QA Scorecards
  • Customer Sentiment Analysis

Improve response accuracy, reduce handling time, and eliminate manual QA processes by equipping agents and supervisors with real-time call summaries, smart routing, and AI-generated scorecards.

Call Center Assistant - Einstein + QA
WHY IT MATTERS
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