Compliant, high-volume outbound: power dialing for financial services

A 25-minute live walkthrough of the Voice Power Dialer built on Twilio Flex, built for collections and financial services teams.

May 28

May 28, 2026

4:00 pm

4:30 pm

Virtual | CEST

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Power dialers ensure agents spend more time talking, less time dialing.

In collections and financial services, compliance controls and connect rates both matter. Power Dialer on Twilio Flex handles both: agents stay compliant while reaching more accounts per hour. Past implementations have doubled contact rates per agent and lifted conversion rates by 20-30%.

What we’ll cover:

Payment reminder campaigns: agents call customers with upcoming or overdue payments, with dialers prioritizing accounts based on delinquency risk to improve contact rates and recovery timing
Debt collection and recovery: high-volume outbound calling to delinquent accounts, with scripts and compliance controls (call timing, disclosures) built into the workflow
Account resolution and negotiation: agents handle restructuring, settlements, or payment plans, with dialers routing calls based on account type or balance size to focus agent time on higher-value accounts
Local presence and caller ID management: how managing local caller IDs across geographies improves connect rates and keeps your calls from being flagged as spam

Details

Date: May 28th, 2026
Time: 16:00 CEST
Duration: 25 minutes
Format: Live walkthrough and Q&A

Meet the experts

Maximilian Deuber

Portfolio Lead EMEA

Fredi Hein

New Business Account Executive, Twilio